Terms of Sale
Introduction
These Terms of Sale govern all purchases made through kevaro.shop. By placing an order with us, you agree to be bound by these terms. Please read them carefully before completing your purchase.
For general website usage terms, please refer to our Terms of Service.
Our Details
Kevaro.shop
42 Melville St, Edinburgh, EH3 7HA, United Kingdom
Email: support@kevaro.shop
Phone: +44 7491678412
Product Information
Descriptions and Images
We make every effort to ensure product descriptions and images are as accurate as possible. However, slight variations in colour, texture, or appearance may occur due to screen display differences or natural material variations. These variations do not constitute a defect.
Availability
All products are subject to availability. If an item becomes unavailable after your order has been placed, we will notify you by email and offer a full refund or a suitable alternative.
Pricing
All prices are displayed in British Pounds (GBP) and are inclusive of VAT where applicable. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time of purchase.
Placing an Order
How to Order
To place an order, add your chosen items to your cart and proceed through checkout. You will be required to provide accurate delivery and payment information to complete your purchase.
Order Confirmation
After placing your order, you will receive an order confirmation email. This email acknowledges receipt of your order but does not constitute acceptance. Acceptance occurs when your order has been dispatched and you receive a shipping confirmation email.
Right to Refuse Orders
We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or product unavailability. If your order is cancelled, you will receive a full refund to your original payment method.
Pricing and Payment
Payment
Full payment is required at the time of purchase. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely through Shopify Payments and other trusted third-party processors.
Pricing Errors
In the event of a pricing error on our website, we reserve the right to cancel the affected order and issue a full refund. We will notify you as soon as possible if this occurs.
Delivery
Shipping Area
We currently ship to addresses within the United Kingdom.
Dispatch Times
Orders are typically processed and dispatched within 1–3 business days from our warehouse located in London, United Kingdom.
Delivery Times
Estimated delivery times will be provided at checkout. Delivery timeframes are estimates only and are not guaranteed. Kevaro.shop is not liable for delays caused by shipping carriers or circumstances beyond our control.
Risk and Ownership
Ownership of and risk in the products passes to you upon delivery to your specified address.
Your Right to Cancel (Cooling-Off Period)
In accordance with the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods without providing any reason. To exercise this right, please contact us at support@kevaro.shop within the 14-day period.
Returned items must be unused, in their original condition, and in their original packaging. Refunds will be issued within 14 days of receiving the returned goods.
Faulty or Incorrect Items
If you receive a faulty, damaged, or incorrect item, please contact us at support@kevaro.shop within 30 days of delivery. We will arrange a replacement or full refund at no additional cost to you, in accordance with the Consumer Rights Act 2015.
Limitation of Liability
To the fullest extent permitted by UK law, Kevaro.shop's liability in connection with any order shall not exceed the total amount paid by you for that order. We are not liable for any indirect, incidental, or consequential losses arising from your purchase.
Nothing in these Terms of Sale excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
Consumer Rights
Nothing in these Terms of Sale affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
Governing Law
These Terms of Sale are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We reserve the right to update these Terms of Sale at any time. Changes will be posted on this page with an updated date. Your continued use of our website and placing of orders constitutes acceptance of the revised terms.
Contact Us
For any questions regarding these Terms of Sale, please contact us:
Kevaro.shop
Email: support@kevaro.shop
Phone: +44 7491678412
Address: 42 Melville St, Edinburgh, EH3 7HA, United Kingdom