Terms of service
Agreement to Terms
By accessing or using the Kevaro.shop website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
These Terms of Service apply to all visitors, users, and customers of kevaro.shop.
About Us
Kevaro.shop is an online retail store specialising in women's bags, operated from the United Kingdom.
Kevaro.shop
42 Melville St, Edinburgh, EH3 7HA, United Kingdom
Email: support@kevaro.shop
Phone: +44 7491678412
Products
Product Descriptions
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your screen's display of colours and images accurately reflects the actual product. Slight variations in colour, texture, or appearance may occur.
Availability
All products are subject to availability. We reserve the right to discontinue any product at any time without notice. If a product becomes unavailable after you have placed an order, we will contact you and offer a full refund or an alternative product.
Pricing
All prices on our website are displayed in British Pounds (GBP) and are inclusive of VAT where applicable. We reserve the right to change prices at any time. The price charged for your order will be the price displayed at the time of purchase.
Orders
Placing an Order
By placing an order on our website, you are making an offer to purchase the selected products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
Order Confirmation
Once your order is placed, you will receive an email confirmation. This confirmation does not constitute acceptance of your order — acceptance occurs when your order has been dispatched and you receive a shipping confirmation email.
Order Cancellation
You may request to cancel your order before it has been dispatched by contacting us at support@kevaro.shop. Once an order has been dispatched, it cannot be cancelled and must be handled through our returns process.
Payment
Accepted Payment Methods
We accept major credit and debit cards as well as other payment methods displayed at checkout. All payments are processed securely through third-party payment processors. We do not store your full payment card details on our servers.
Payment Security
All transactions on our website are encrypted using SSL (Secure Socket Layer) technology. We are committed to ensuring your payment information is handled securely and in compliance with applicable standards.
Failed Payments
If your payment fails, your order will not be processed. Please check your payment details and try again, or contact your bank for assistance.
Shipping and Delivery
Delivery Area
We currently ship to addresses within the United Kingdom.
Dispatch and Delivery Times
Orders are typically processed and dispatched within 1–3 business days from our warehouse. Estimated delivery times will be provided at checkout. Delivery times are estimates only and are not guaranteed.
Shipping Costs
We offer free shipping on all orders across the United Kingdom. No minimum order value is required.
Delivery Issues
If your order has not arrived within the estimated delivery timeframe, please contact us at support@kevaro.shop. We will investigate the matter with the relevant shipping provider.
Returns and Refunds
Your statutory rights under UK consumer law are fully protected. For full details on how to return a product and receive a refund or exchange, please refer to our Refund Policy, available on our website.
Intellectual Property
All content on kevaro.shop, including but not limited to text, images, logos, graphics, and product descriptions, is the property of Kevaro.shop and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written permission.
User Conduct
By using our website, you agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorised access to any part of our website or systems
- Transmit any harmful, offensive, or disruptive content
- Use automated tools to scrape, crawl, or extract data from our website
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
We reserve the right to suspend or terminate access to our website for any user who violates these conditions.
Disclaimer of Warranties
Our website and products are provided on an "as is" basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the availability, accuracy, or reliability of our website or products.
Limitation of Liability
To the fullest extent permitted by applicable UK law, Kevaro.shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability in connection with any claim arising from these Terms shall not exceed the amount you paid for the relevant order.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
Consumer Rights (UK)
Nothing in these Terms of Service affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. You have the right to a 30-day cooling-off period from the date you receive your order, during which you may cancel your purchase and receive a full refund.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Kevaro.shop
Email: support@kevaro.shop
Phone: +44 7491678412
Address: 42 Melville St, Edinburgh, EH3 7HA, United Kingdom