Privacy policy

Last updated: August 14, 2026

Introduction

Kevaro.shop ("we", "us", or "our") operates the website kevaro.shop. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase from us. Please read this policy carefully.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

Company Details:
Kevaro.shop
42 Melville St, Edinburgh, EH3 7HA, United Kingdom
Email: support@kevaro.shop
Phone: +44 7491678412

Information We Collect

Information You Provide Directly

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party payment processors — we do not store raw card details)
• Order history and purchase details
• Communications you send us (emails, support requests)

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URLs
• Device identifiers
• Cookie data and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party services such as payment processors, shipping providers, and advertising platforms (e.g. Google, Meta) in accordance with their own privacy policies.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil your orders — including packaging, shipping, and delivering your purchases
• To communicate with you — order confirmations, shipping updates, receipts, and customer support
• To manage your account — if you create one on our website
• To improve our website and services — analysing usage patterns and customer feedback
• To personalise your experience — showing relevant products and content
• To send marketing communications — promotional emails and offers, where you have consented
• To comply with legal obligations — including tax records, fraud prevention, and dispute resolution
• To detect and prevent fraud — protecting both you and our business

Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

• Contract performance — processing necessary to fulfil your order
• Legitimate interests — fraud prevention, website improvement, direct marketing to existing customers
• Consent — where you have explicitly opted in (e.g. newsletter sign-up)
• Legal obligation — where we are required to process data to comply with UK law

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with the following categories of third parties solely to operate our business:

• Shipping and logistics providers — to deliver your orders (e.g. Royal Mail, DPD, Evri)
• Payment processors — to securely handle transactions (e.g. Stripe, PayPal)
• E-commerce platform providers — to host and operate our store
• Marketing and analytics platforms — such as Google Analytics and Meta Ads, to understand website performance
• Customer support tools — to manage support tickets and communications
• Legal or regulatory authorities — where required by law or to protect our legal rights

All third parties are required to handle your data securely and in compliance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

• Essential cookies — necessary for the website to function (e.g. shopping cart)
• Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
• Marketing cookies — to show relevant ads on third-party platforms

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

• Order records: retained for a minimum of 6 years for tax and legal compliance purposes
• Marketing data: retained until you unsubscribe or withdraw consent
• Customer support communications: retained for up to 2 years

When your data is no longer needed, it is securely deleted or anonymised.

International Data Transfers

Our primary operations and warehouse are based in the United Kingdom. Some of our third-party service providers may be located outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, in accordance with UK GDPR requirements.

Your Rights

As a UK resident, you have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data, subject to legal obligations
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at:
Email: support@kevaro.shop
Post: 42 Melville St, Edinburgh, EH3 7HA, United Kingdom

We will respond to your request within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately at support@kevaro.shop and we will take steps to delete it.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include SSL encryption, secure payment processing, and restricted access to personal data within our organisation.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Kevaro.shop
Email: support@kevaro.shop
Phone: +44 7491678412
Address: 42 Melville St, Edinburgh, EH3 7HA, United Kingdom